Refund Policy

Refund for Withdrawal Due to Non-Delivery of Course

The training organisation reserves the right to cancel a course if the number of participants taking the course is below a viable number and running the course would not make economic sense.  The training organisation will inform participants of the cancellation of course not less than three (3) working days before the course commencement.

The participant will also be informed in writing of alternative training arrangements (if any), and also be entitled to a refund of the entire Course Fees already paid should the participant decide to withdraw, within seven (7) working days of the above notice. 

Refund for Withdrawal Due to Other Reasons
If the participant withdraws from the Course for any reason other than those stated above, the training organisation will, within thirty (30) days of receiving the participant’s written notice of withdrawal, refund to the participant an amount based on the table below.

 

Percentage % If learner’s written notice of withdrawal is received
100 More than 14 days before the commencement date
50 Less than 14 but more than 5 days before course commencement date
0 Less than 5 days before course commencement date or on or after course commencement date